Click on each question to link down to the answers.
1. What is the best way to store my Aquaglide product?
Whenever possible, rinse your Aquaglide product with fresh water and dry thoroughly before deflating. Deflating with the use of an electric pump is the best way to remove all remaining air in the bladder. Fold and flat-roll toward the valve, pushing air out as you go. Store in a cool, dry location, away from sun exposure.
2. Why does the product dive under water when towing?
Use a proper towing bar or attachment that is higher above the water. Be sure to inflate the product properly. Do not tow at high speeds - over 18 mph. Do not tow with more than the recommended number of passengers for the product in question. Keep riders towards the back of the hull when riding. Never tow without the cover.
3. Why is the cover poorly aligned over valve/ cupholders?
Occasionally the inner bladder can shift inside the cover while deflated, causing poor alignment of bladder/ cover. Partially deflate the bladder and reposition before re-inflating.
4. Is salt water OK for my Aquaglide product?
Aquaglide products are designed for use in both fresh and salt water. However, extended use in salt water can reduce the life of your product. Whenever possible, rinse your Aquaglide product with fresh water and dry thoroughly before storing in a cool, dry location.
5. Can I use the Aquaglide slide alone?
The Aquaglide slide needs a large stable base such as the Airport or Lanai. It is not possible to use the slide safely without attaching it firmly to the Airport or Lanai, which are specifically designed to do so.
6. Why are there wrinkles in the fabric cover?
Aquaglide inflatibles require a lot of pressure in order to work properly. Keep pumping until most of the wrinkles are out of the cover and the material is tight. It takes more than you think! Most Aquaglide inflatables require about 2.3 - 2.5 p.s.i.. The cover should be quite firm, yet still give a bit when walked upon.
7. Why is air leaking from the valve?
Most Aquaglide products use a Rapid-inflate valve system. Once adequate pressure fills the bladder, air pressure will close the valve flap, preventing rapid outflow of air. Once adequate pressure is reached, be sure to carefully seat the cap and close the valve completely to seal. In special instances, your Aquaglide product may require a Boston valve. In this case, make sure that the valve is screwed tightly to the valve insert and that the black seal is in place. If there is not a tight fit, air can leak out of the valve area. If the valve is old or defective, order a replacement Boston valve.
8. Why is the hull not stable to stand on?
Ensure that you have inflated your Aquaglide product completely. This means inflating until it's very firm. Most Aquaglide inflatables require about 2.3 - 2.5 p.s.i..
9. What is the correct pressure to properly inflate my Aquaglide product?
The product should be firm, with most wrinkles out of the cover. To ensure against over-inflation use only Aquaglide brand pumps. Most Aquaglide inflatables require about 1.3 - 1.5 p.s.i.. Never use a compressor or the air hose at a gas station! Do not leave inflated items out in hot sun/ hot beach for extended periods of time while fully inflated. Let a little air out of the bladder and inflate again before use if needed.
10. How can I locate and patch a slow leak?
Aquaglide inflatible products are made of a heavy-duty 26 gauge PVC bladder, surrounded by high quality 600 denier polyester cover. Each inflatible item comes with a patch kit for both the cover and the bladder. Use the zipper access in the cover to remove the inner bladder from the cover. To find a slow leak, inflate the item in question and cover with soapy water. You'll easly find the point of a slow leak by locating the area where soap bubbles appear. Clean & dry the area in question and use the PVC patch kit to stop the leak. Once patched, return the inner bladder to the protection of the cover, and inflate.
11. How can I patch a cut?
Aquaglide inflatible products are made of a heavy-duty 26 gauge PVC bladder, surrounded by high quality 600 denier polyester cover. Each inflatible item comes with a small patch kit for both the cover and the bladder. Use the zipper access in the cover to remove the inner bladder from the cover. Clean & dry the area in question and use the PVC patch kit to repair the bladder. Use the polyester patch to repair the cover. If the size of the cut makes it impossible to use the provided kit for repairs, you may need to purchase a replacement bladder/ cover, or may need to take the cover to an authorized sail loft for repairs. Once bladder and cover are patched, return the inner bladder to the protection of the cover, and inflate.